Information we collect
Information You Provide to Us:
Chapter Information: When a chapter is created on Forum OS we collect the chapter name, organization name, city, state, country, timezone, website, and contact email address.
Administrator Information: We collect the name, email address, phone number, and job title of chapter administrators who manage the platform on behalf of their chapter.
Member Information: Chapter administrators may input member information into Forum OS on behalf of their chapter. This may include member names, email addresses, phone numbers, company names, business URLs, revenue ranges, employee counts, LinkedIn profiles, business descriptions, ownership structures, entrepreneurial backgrounds, goals, and connections to other members.
Prospective Member Information: Chapter administrators may input prospective member profiles including responses to membership questionnaires, referral information, and pipeline status updates.
Billing Information: We collect billing-related information necessary to process payments. All payment processing is handled securely by Stripe. We do not store your full credit card number, CVV, or banking details on our servers.
Communications: If you contact us via email or support channels we collect the content of your communications and your contact details.
Communications: If you contact us via email or support channels we collect the content of your communications and your contact details.
Information We Collect Automatically
Usage Data: We automatically collect information about how you use Forum OS including pages visited, features used, actions taken, time spent on the platform, and login timestamps.
Device Information: We collect information about the device you use to access Forum OS including browser type, operating system, IP address, and device identifiers.
Cookies and Tracking: We use cookies and similar tracking technologies to maintain your session, remember your preferences, and improve your experience. You can control cookies through your browser settings however disabling cookies may affect platform functionality.
How We Use Your Information
We use the information we collect for the following purposes:
To Provide Our Services: To create and manage your chapter account, process your subscription, deliver platform features, and support your chapter operations.
To Process Payments: To process subscription fees and manage billing through our payment partner Stripe.
To Communicate with You: To send you account-related notifications, product updates, trial expiry reminders, renewal notices, and support responses.
To Improve Forum OS: To analyze usage patterns, identify bugs, improve existing features, and develop new functionality that better serves chapter leaders.
To Ensure Platform Security: To detect and prevent unauthorized access, fraud, abuse, and violations of our Terms of Service.
To Comply with Legal Obligations: To meet applicable legal, regulatory, and contractual requirements.
Your Rights and Choices
Depending on your location you may have the following rights regarding your personal information:
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You have the right to request that we correct inaccurate or incomplete information about you.
Deletion: You have the right to request that we delete your personal information subject to certain legal exceptions.
Portability: You have the right to request that we provide your data in a structured, commonly used, and machine-readable format.
Objection: You have the right to object to certain types of processing of your personal information.
To exercise any of these rights please contact us at: privacy@forumos.com
We will respond to your request within 30 days.
